The Double Glazing Company is committed to your online privacy.
Commitment to website privacy and responsible use of information
At The Double Glazing
Company, we are committed to ensuring the privacy of your information.
The following statement has been developed in recognition that Internet technologies,
and specifically The Double Glazing Company’s application of these, are rapidly evolving.
This statement addresses privacy issues relevant to our website.
Should we change our website privacy statement for any reason, such changes will
always be posted to this page. However, if you have any further questions relating
to this privacy statement, please do not hesitate to email us.
Information we collect
We may gather two types of information about our website users.
personal information, provided voluntarily when you complete an online form or request
for service; and
aggregated information collected by our web server or third party systems we subscribe
to for site traffic information.
Our web server collects the following type of information:
- the number and location of site visitors (gathered via IP address logs)
- the date and time of visits
- the number of pages viewed
- technical information on browser connections
- traffic patterns
This is anonymous statistical data and no attempt is made to identify users or their
individual browsing activities. We use this aggregate data to evaluate our website
performance and measure the interest in various areas of the www.doubleglaze.co.nz
We may disclose information where you have authorised us to,
or where disclosure is connected to the purpose for which it was collected - e.g.
A request for a double glazing quote. You have the right to access and correct this
information subject to the provisions of the Privacy Act 1993.
We will not however, use your personal information for any purpose that is not related
to the products or services we provide to you, or for any purpose for which you would
not reasonably expect us to use the information. For example, your information may
be used by The Double Glazing Company, to enable us to offer you other products and
services that may be of benefit to you. It's your decision whether you wish us to
provide this service to you.
We will not sell or disclose personal information about you as an individual to any
third party or entity outside The Double Glazing Company for marketing purposes.
Cookies are small pieces of information that can be stored on your hard drive.
is used to help us optimise the website design and services offered. For more information
on the tracking we use, refer to the following Google Analytics section.
cookies sent to your PC cannot read your hard drive or command your computer to perform
The Double Glazing Company uses Google Analytics website measurement
software to help measure traffic patterns to and from the website. The services
are used to anonymously aggregate website statistics, such as number of page views,
the number of unique visitors, time spent on our site, when visitors browse, and
common entry and exit points into and from the website. All information is aggregated
by Google Analytics and provided to us to help us better understand usage of the
website – no individual visitors are identified. Google Analytics is a leader in
the Internet industry and its systems have been adopted as an accepted interactive
measurement standard amongst many new Zealand Internet sites.
For further information about Google Analytics – click here, and for details of Google
How do Google Analytics work?
All the website pages are coded with a small piece of
Google Analytics code that is transparent to you when you read that page. These
pieces of software store cookies in your browser (if you have cookies enabled) which
contains unique identifiers to allow us to track the number of unique visitors to
the website. This information is collected and aggregated by Google Analytics and
in no way can you be identified personally and no personal information is stored
When you provide information
When submitting an online form, we will request specific
personal information such as your name and address, title, your email address and
a contact phone number. This information is necessary in order for us to respond
to your request.
If you have provided your email address in respect to an online request,
we may use your email address to respond to and advise you of progress on your request.
We may also use your email address to periodically send online promotional emails
from The Double Glazing Company that are relevant to you. Whenever we send you a
promotional email, we will give you the option to opt-out of further emails of this
Security of captured data
To prevent unauthorised access, maintain data accuracy and
ensure appropriate use of any customer supplied information, we have put in place
physical, electronic and managerial processes to protect the information we collect
via our website.
Additionally, all stored customer information is protected from unauthorised
access through the use of secure passwords, user log-ons and other security procedures.